Terms and Conditions
1. Definitions
By requesting a quotation, making a Booking, or using our Services, you agree to be bound by these Terms and Conditions. These Terms form the entire agreement between us unless otherwise agreed in writing. The version in force at the time of Booking applies.
3. Quotations and Bookings
Deposits are not normally required.
We may require a deposit where:
5. Payment Terms
You may cancel or postpone a confirmed Booking by giving us written notice (email is acceptable).
Cancellation fees are calculated on the total confirmed Fees for the Booking (excluding any third-party costs already incurred) as follows:
We reserve the right to charge for any non-refundable costs already incurred (e.g. permits, specialised equipment mobilisation, travel already booked) in addition to the cancellation/postponement fee.
7. Weather, Force Majeure and Event Bookings (Skyworks Cancellation / Non-Performance)
Important – Event / Client-Specified Date Bookings
Where the Booking is an Event Booking (i.e. you have specified a particular date or dates), and we are unable to perform the Services on that date due to weather, wind, visibility, precipitation, airspace restrictions, CAA directives, or any other circumstances outside our reasonable control, you remain liable for 100% of the Fees.
In these circumstances:
The only situation in which we will reschedule at no additional cost, or refund any deposit paid, is where we are unable to perform the Services due to a genuine equipment failure or technical issue on our side (not caused by weather, site conditions, or other external factors).
You acknowledge that drone operations are highly weather-dependent and that booking a specific date far in advance carries the risk that conditions on the day may prevent flying. This risk is accepted by you when making an Event Booking.
8. Client Obligations
You must:
We maintain public liability and aviation-related insurance appropriate to our CAA Part 102 operations. Certificates are available on request. You are responsible for any additional insurance you require for your property, project or business.
13. Default, Late Payment and Debt Collection
We collect and handle personal information in accordance with the Privacy Act 2020. Information is used for providing the Services, invoicing and related business purposes. Contact us if you wish to access or correct your information.
15. General
© Skyworks UAS Limited 2026
- “Skyworks”, “we”, “us”, “our” means Skyworks UAS Limited (NZBN 9429046409362, Company No. 6495934).
- “Client”, “you”, “your” means the person or entity requesting or receiving services.
- “Services” means any aerial operations, data capture, delivery of imagery/data, cargo lifting/delivery, or related work provided by us.
- “Booking” or “Engagement” means a confirmed request for Services.
- “Fees” means the charges for the Services as set out in a quotation or invoice, plus GST (if applicable) and any additional costs.
- “Event Booking” means a Booking where the Client has specified a particular date (or dates) for the Services, such as an event, wedding, film shoot, or other fixed-date requirement.
By requesting a quotation, making a Booking, or using our Services, you agree to be bound by these Terms and Conditions. These Terms form the entire agreement between us unless otherwise agreed in writing. The version in force at the time of Booking applies.
3. Quotations and Bookings
- Quotations are valid for the period stated (or 30 days if none stated) and are subject to availability, weather, airspace/CAA restrictions, and site conditions.
- A Booking is confirmed only when we accept it in writing (including email) and any required deposit (if applicable) is received.
- You must provide accurate information about the job site, requirements, access, hazards, and any third-party permissions needed.
Deposits are not normally required.
We may require a deposit where:
- the job involves significant travel; or
- the total Fees exceed $5,000 (exclusive of GST).
5. Payment Terms
- New or one-off clients: Invoices are due for payment within 7 days of the invoice date.
- Existing clients: Invoices are generally payable on the 20th of the month following the invoice date. Prompt payment is appreciated and helps us continue to provide flexible terms.
- We may require full payment in advance for certain jobs at our discretion.
- All Fees are in New Zealand dollars and exclusive of GST unless stated otherwise. GST will be added where applicable.
- Payment methods will be advised on the invoice (bank transfer preferred).
- You are not entitled to set-off, deduct or withhold any amount against Fees due to us.
You may cancel or postpone a confirmed Booking by giving us written notice (email is acceptable).
Cancellation fees are calculated on the total confirmed Fees for the Booking (excluding any third-party costs already incurred) as follows:
- 48 hours or more before the scheduled start time of the Services: no cancellation fee. Any deposit paid will be refunded (less any non-refundable third-party costs we have already incurred on your behalf).
- Less than 24 hours but more than 12 hours before the scheduled start time: 50% of the total Fees is payable.
- 12 hours or less before the scheduled start time (or failure to attend / “no-show”): 100% of the total Fees is payable.
We reserve the right to charge for any non-refundable costs already incurred (e.g. permits, specialised equipment mobilisation, travel already booked) in addition to the cancellation/postponement fee.
7. Weather, Force Majeure and Event Bookings (Skyworks Cancellation / Non-Performance)
Important – Event / Client-Specified Date Bookings
Where the Booking is an Event Booking (i.e. you have specified a particular date or dates), and we are unable to perform the Services on that date due to weather, wind, visibility, precipitation, airspace restrictions, CAA directives, or any other circumstances outside our reasonable control, you remain liable for 100% of the Fees.
In these circumstances:
- We are not obliged to reschedule or refund (except as set out below).
- No credit or alternative date is automatically provided.
The only situation in which we will reschedule at no additional cost, or refund any deposit paid, is where we are unable to perform the Services due to a genuine equipment failure or technical issue on our side (not caused by weather, site conditions, or other external factors).
You acknowledge that drone operations are highly weather-dependent and that booking a specific date far in advance carries the risk that conditions on the day may prevent flying. This risk is accepted by you when making an Event Booking.
8. Client Obligations
You must:
- Provide safe and reasonable access to the site where applicable.
- Where practical, assist in obtaining any necessary permissions, consents and clearances from landowners, occupiers or authorities (unless we have agreed in writing to arrange all specific permissions).
- Ensure the site is free of hazards that would prevent safe drone operations (or disclose them fully in advance).
- Comply with all reasonable instructions from our pilots/operators regarding safety and operations.
- Not interfere with the operation of the aircraft or ground crew.
- We will perform the Services with reasonable skill and care and in accordance with applicable CAA Part 102 requirements and industry standards.
- Delivery of imagery, data, reports or other deliverables will be by the method and within the timeframe agreed (or a reasonable timeframe if not specified).
- You are responsible for reviewing deliverables promptly and notifying us of any issues within 7 days of delivery. After that period the deliverables are deemed accepted.
- Unless otherwise agreed in writing, we retain ownership of all intellectual property in the raw data, flight planning and any proprietary processes.
- Upon full payment, you receive a non-exclusive licence to use the final deliverables for the purpose stated in the Booking. Further commercial exploitation, resale or transfer may require additional agreement and fees.
- You must not remove any metadata or attribution we include unless agreed.
- To the maximum extent permitted by law, our total liability arising out of or in connection with the Services (whether in contract, tort including negligence, or otherwise) is limited to the total Fees paid by you for the specific Booking giving rise to the claim.
- We are not liable for any indirect, consequential, special or pure economic loss, loss of profit, loss of opportunity, or loss of data.
- Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under New Zealand law (including the Consumer Guarantees Act where it applies and cannot be contracted out of).
- Drone operations involve inherent risks. You acknowledge these risks, particularly in relation to weather and Event Bookings.
We maintain public liability and aviation-related insurance appropriate to our CAA Part 102 operations. Certificates are available on request. You are responsible for any additional insurance you require for your property, project or business.
13. Default, Late Payment and Debt Collection
- If any amount remains unpaid after the due date, we may charge interest at the rate of 2% per month (or the maximum rate permitted by law) calculated daily on the outstanding balance from the due date until payment in full.
- You will be liable for all costs of recovery, including (without limitation) collection agency fees, legal costs on a solicitor-client basis, court costs, and any other expenses we incur in recovering the debt.
- We may refer any unpaid debt to a debt collection agency or commence legal proceedings without further notice. You agree that any fees, commissions or costs charged by the debt collection agency (or our lawyers) as a result of the referral or recovery action are your responsibility and may be added to the debt.
- These rights are in addition to any other rights or remedies available to us at law or in equity.
- We may suspend further Services or withhold deliverables until all outstanding amounts (including recovery costs) are paid in full.
We collect and handle personal information in accordance with the Privacy Act 2020. Information is used for providing the Services, invoicing and related business purposes. Contact us if you wish to access or correct your information.
15. General
- These Terms are governed by the laws of New Zealand. The courts of New Zealand have exclusive jurisdiction.
- If any provision is held invalid or unenforceable, the remaining provisions continue in full force.
- No waiver of any breach is a waiver of any subsequent breach.
- You may not assign your rights under these Terms without our prior written consent.
- These Terms constitute the entire agreement and supersede all prior negotiations, representations or agreements relating to the subject matter.
© Skyworks UAS Limited 2026